Sunday, April 20, 2014
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FAQ

I hear a lot of hype about your boardshorts.  What makes them so great? 
Simply stated…..the FIT.  The CIRE brand was built around a good fitting, comfortable pair of boardshorts.  During the design process, we develop our patterns and fit based upon real people.  We don’t use skinny malnourished models or computer programs to develop our boardshorts.  Therefore, our boardshorts fit the average person the way they are supposed to…with room to move, surf and ride…guaranteed.

boardshort-measurementsWe also personally want to cure the epidemic of people buying boardshorts 1 size too big so that they are longer.  So we cut our boardshorts a little longer than the rest.  Buy the waist size that you need and get the length that you want….guaranteed.

You guys are known to have the longest boardshorts around?  Is that true?
I don’t know about the longest because someone else will always hold the trump card but ours are longer than most.  If you want to figure out how long they will be, we list the outseam length for each of our boardshorts in the product description.  The outseam is the length from the top of the waistband to the bottom of the leg, measured from the hip down the outside leg of the boardshort.

Grab your tape measure and figure out how our outseam will fit you.  They will probably be longer than any pair sitting in your drawer right now…..and will probably stay there once you put on a pair of CIRE’s.

What is your return policy?
We guarantee that you will love our gear…..so we stand behind it 100%.  If you need to return a product for any reason, just email us with your order number, product description, and the reason for your return at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .  We will This reply back to you with the details on how to send back your gear.

How do I get some free stickers?
We get a ton of requests for free stickers.  We try to fill all the requests but sometimes it is just not possible.  If you want some stickers send us an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will see what we can do.

Do you have any retail locations?
We don’t have any of our own boardshops but you can find our products all over the world.  To find our nearest retail partner carrying our gear visit the Dealers page.  You can also purchase any of our products directly from this website.

Do you accept International orders?
Yes.  Orders for the US, Canada and Australia can be processed directly through the website. Flat rate shipping to Canada and Australia is $18.  Follow the attached link and add the international shipping charge to your order. http://cireboardshorts.com/index.php/shop/rashquards/36/7/guys/guys-rashguards/P-international-shipping-charge
For all other countries, we will first see if one of our international distribution partners is located in your country.  If not, we do accept international orders and offer very low cost shipping options.  Please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it  for a shipping qoute. 
 
How long does it take to process and ship an order? 
Orders placed through the CIRE website are processed within 1 to 2 business days.  Unless noted otherwise, all orders are shipped through the US Postal Service so your shipment will arrive with your normal mail.  All orders shipped through the US Postal Service will arrive within 2 - 3 business days. 
 
Which payment options do you accept?
authorizenetWe accept payment from VISA, Mastercard and American Express.  All credit card payments are processed through Authorize.net.  We also accept payment through PayPal. PayPal Once you have amassed an online fortune hawking your old gear, come pick up a new pair of CIRE boardshorts and pay through PayPal.  All of these payment options are available during the checkout process.
 

 

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